Innovate With Confidence
We help you navigate the complexity of digital transformation with a proven methodology designed to help your business thrive
Big Feat Digital is a strategic consultancy that helps B2B and B2C businesses get the most from sales, marketing, customer service, and commerce technology
Our hands-on practitioners work closely with companies and system integrators to ensure the best outcomes for every stage of their digital evolution
We are a trusted advisory, and our core services include:
- Digital innovation strategy and roadmap
- AI and data capabilities assessment
- Process optimization and automation
- Change Management and adoption acceleration
- Training and upskilling
- Implementation Coaching
We work directly with Companies and with System Integrators
For Companies
We help you achieve best practices in digital innovation. Our experience with data and AI can help you deliver quick wins and longer-term gains.
We advise clients in all B2B and B2C verticals.
Our Services:
- Readiness assessments, including AI and data
- Integrated strategies for revenue management, including self-service models
- Technology vendor selections
- Tactical plans and roadmaps that will get buy-in from the C-Suite
- Governance
- Process mapping and automation
- Change Management & Adoption Acceleration
- Implementation coaching to mitigate risks
For System Integrators
We work as an extension of your team, partnering with you from pre-sales through launch to guide client and SI alignment and help guarantee a successful rollout. Big Feat Digital differentiates you as a truly strategic business partner and helps you get buy-in from the C-Suite and other stakeholders.
Our Services:
- The guarantee that all client and SI stakeholders are on the same page about project needs and deliverables; we help you avoid the client indecision that leads to mid-project slowdowns
- Help your clients optimize their human capital for project delivery and ongoing operations, ensuring the success of your platform delivery
- Align customer processes and business data to support AI strategies
- Set business KPIs and governance to track project success
- Manage organizational change and ensure technology adoption
Contact Us
To learn more and see our services guide, fill out the form below:
Our Team
We are a team of senior practitioners, strategists, and technologists dedicated to helping B2B and B2C organizations navigate digital complexity.
Scott Forrest
CO-FOUNDER / COMMERCIAL LEAD
Scott has spent 20 years helping businesses harness the power of data and digital to accelerate growth. At Big Feat, he partners with a group of consultants with years of experience helping clients deliver meaningful business impact and ROI.
Robin Kamen
CO-FOUNDER / BUSINESS TRANSFORMATION LEAD
Robin has spent 25 years helping executives identify and carry out digital transformation. Skilled in process optimization, sales strategy, customer experience and change management, Robin can help you make the case for resources and ensure that your innovations exceed expectations.
John Coniglio
CO-FOUNDER / TECHNOLOGY LEAD
John has spent over 25 years helping retail and wholesale brands leverage technology to streamline operations and drive enterprise growth. Specializing in data strategy, digital commerce, process optimization, and AI-driven automation, he partners with business leaders to design innovative solutions that maximize efficiency and ROI.
Joanna Alexander
CO-FOUNDER / BUSINESS TRANSFORMATION LEAD
Joanna Alexander brings 25 years of experience helping organizations evolve, scale, and compete in an ever-changing digital marketplace. Her expertise focuses on driving growth through process optimization, digital commerce and user experience strategy, product management leadership including roadmap development, and guiding teams through the people side of digital transformation—building alignment, strengthening adoption, and ensuring new capabilities deliver lasting business impact.